Incident update VI | July 26, 2024

Dear customers, partners and friends of Lykke,

First of all, I would like to thank you for the encouraging feedback that we continue to receive. They are a great boost to all of our teams, who are working tirelessly to rebuild our business. We take these encouragements as a mandate to get it right. I realize that some of you are disappointed with the slower-than-expected recovery of Lykke, but we will not take shortcuts at this stage.

Our approach is to first allow you to safely resume trading, enabling you to manage your positions. Next, we will focus on crypto asset storage, and finally to restore the full functionality of the Lykke Exchange, including deposits and withdrawals.

We estimate that well over one-third of the necessary work has been completed. In the best-case scenario, it will take another five to six weeks to fully enable trading. In the meantime, we will continue to provide weekly progress updates.

Next week’s newsletter will be sent out already on Wednesday, July 31, in observance of the Swiss National Day the following day. Please be assured that restoring the operations of the Lykke Exchange is a top priority and that our teams will continue to work throughout the entire week.

I thank you for your continued confidence. If you have any questions, do not hesitate to contact me at [email protected].

Richard Olsen