Town Hall Meeting

27/06/2024 (Update)

Dear customers, shareholders, partners and friends,

As the founder and person responsible for Lykke, I am writing to inform you about the incident that occurred on June 4, 2024, and the measures we are taking to restore normal operations on our platform.

Starting now, I will provide you with weekly updates every Friday about any new information we have gathered regarding this incident. Additionally, I will give you a status update on the steps we are taking to gradually bring Lykke back to normal operation and deliver improved functionalities in many areas.

For technical questions, an updated fact and activity report with links to original documents will be included.

I am well aware that the past few weeks have been very stressful for you, especially due to the unsatisfactory flow of information from our side. I apologise sincerely for this. The Lykke team and I would be delighted if you continue to consider us a good partner and stay in regular contact.

Lykke’s first town hall meeting addressing the recent incident and outlining steps for recovery and improvement took place on June 25 2024. A recording of this event can be watched here.

For further questions, please send me an email at [email protected]. I will respond promptly. Questions and answers of general interest will also be published on our website.

Until then, I remain,

With kind regards,

Richard Olsen

CEO and Founder

+41 79 564 49 01